SHOPPING INFORMATION
Currently, our shipping is free. This could change from time to time.
Our shipping generally ranges from 5 to 13 business days, depending on your location. We operate warehouses in the US, UK, and EU, aiming to dispatch orders within 5 days. Please note that we ship worldwide, except to North Korea, Cuba, Iran, Sudan, and Syria. For more precise delivery estimates, please contact our customer support team. We’re here to assist you!
- Order Confirmation: You will receive an email confirming that we have received your order.
- Processing: Our team will process your order promptly. If any additional information is needed, we will reach out to you.
- Shipping: Once your order is processed, it will be prepared for shipment from one of our warehouses located in the US, UK, or EU.
- Delivery: Delivery times typically range from 5 to 13 business days, depending on your location. Please note that delivery to certain countries may take longer.
- Tracking Information: You will receive tracking details once your order has been shipped, allowing you to monitor its progress.
- Receipt: Upon delivery, please inspect your package. If everything meets your satisfaction, enjoy your purchase! If there are any issues, please contact our customer support team for assistance.
If you have any questions or concerns about your order, feel free to reach out to us. We’re here to ensure a smooth and pleasant shopping experience for you.
Yes, you will receive an invoice for your order. Shortly after your purchase is confirmed, we will email you an invoice detailing the items you have purchased, the total amount paid, and any applicable taxes or fees. This invoice serves as a confirmation of your order and can also be used for your records or for reimbursement purposes if needed. If you have any questions about your invoice or need further assistance, please don’t hesitate to contact our customer support team. We’re here to help!
PAYMENT INFORMATION
The payment for your order will typically be deducted from your bank account shortly after the purchase is completed. The exact timing may vary depending on your bank’s processing times. You can check your bank statement or online banking portal for confirmation of the payment deduction. If you have any concerns or questions about your payment, please don’t hesitate to contact our customer support team for assistance.
A wishlist is a feature commonly found on online shopping platforms that allows users to save items they are interested in purchasing for future reference. Users can add products to their wishlist while browsing the website, creating a personalized collection of items they want to buy or are considering buying later. Wishlists are useful for keeping track of desired products, organizing potential purchases, and providing a convenient way to revisit items without having to search for them again.
If you receive a damaged or incorrect product, please accept our apologies for any inconvenience caused. We strive to ensure that all orders are delivered accurately and in good condition. In the event of a damaged or wrong item, please contact our customer support team immediately. We will work swiftly to resolve the issue by providing a replacement, issuing a refund, or arranging for a return and exchange, depending on the situation. Your satisfaction is our priority, and we appreciate your understanding and cooperation.
If your order has not yet been shipped, you may be able to change or cancel it. Please check your order status and contact the us directly to request changes or cancellation. Keep in mind that once your order has been shipped, changes or cancellations may not be possible. However, you can still contact us to discuss options for returns or refunds if needed
Package tracking is a service that allows you to monitor the delivery status of your package as it travels from the sender to the recipient. You can typically track your package using a tracking number provided by the shipping carrier. This number enables you to view real-time updates on the package’s location and estimated delivery date through the carrier’s website or mobile app. It’s a convenient way to stay informed about the progress of your shipment. Have a look at the Order tracking page.
